Last updated: 7 October 2026
This English version is provided for convenience. If it differs from the French version, the French version prevails.
Who we are
JustSigns is a cloud digital signage platform published and operated by IDEALOGY France, a SARL with a share capital of €50,000, registered with the RCS of Paris under number 505 014 506 (APE code 6201Z, VAT number FR45505014506), whose registered office is at 50 avenue des Champs-Élysées, 75008 Paris, France.
For this website, the player apps and your JustSigns account, IDEALOGY France is the data controller. For the content you display and any personal data it contains about your own customers, staff or visitors, you are the controller and IDEALOGY France acts as your processor, under our Data Processing Agreement.
Questions about privacy: contact@justsigns.tv.
Data we collect
- Account data: name, e-mail address, password (stored hashed), company, language and plan.
- Billing data: billing address, VAT number, plan and invoices. Card details are handled by our payment provider and are never stored by us.
- Content you upload: images, videos, PDFs, Word and PowerPoint files, playlists, layouts and schedules.
- Player and display data: device name and type, app version, pairing details, IP address, online or offline status, and proof-of-play records (which content played, on which display, and when).
- Usage data: pages and features used, device and browser, approximate location derived from your IP address, and technical logs kept for security.
- Messages you send to support, sales or through the contact form.
Why we use it
| Purpose | Legal basis |
|---|---|
| Providing JustSigns and delivering your content to your displays | Performance of our contract |
| Display monitoring, offline alerts and proof-of-play reports | Performance of our contract |
| Billing, accounting and fraud prevention | Contract and legal obligation |
| Security, abuse prevention and service logs | Our legitimate interest |
| Improving features and fixing problems | Our legitimate interest |
| Marketing e-mails and optional cookies | Your consent |
Player apps and app stores
The JustSigns player apps are distributed through app stores such as the Microsoft Store and the Apple App Store. When you download an app, the store processes your data under its own privacy policy.
Once installed, the player app only sends JustSigns what it needs to pair the display with your account, receive your content and schedules, and report its status. You can unpair a display at any time from your dashboard.
International transfers
If a provider processes data outside the European Economic Area, the transfer is covered by the European Commission's Standard Contractual Clauses, together with any additional safeguards required.
How long we keep data
| Data | Retention |
|---|---|
| Account and content data | While your account is active |
| After your account is closed | Deleted within 30 days; backups within 90 days |
| Proof-of-play and display status logs | 12 months |
| Invoices and accounting records | 10 years (French commercial law) |
| Security and access logs | 12 months |
| Marketing consent records | 3 years after the last contact |
Your rights
Under the GDPR you can ask for access to your personal data, correct it, delete it, limit or object to its processing, and receive it in a portable format. You can withdraw your consent at any time. Write to contact@justsigns.tv; we reply within one month.
You can also lodge a complaint with the CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France (www.cnil.fr).
Security
- Encryption in transit (HTTPS/TLS) and hashing of stored passwords.
- Access to customer data limited to authorised staff.
- Regular backups of the service.
- Logging and monitoring of the service, with a documented incident procedure.
Children
JustSigns is a professional tool and is not intended for people under 16. We do not knowingly collect their personal data.
Changes to this policy
We update this page whenever our processing changes, and we tell you by e-mail or in the dashboard before an important change takes effect. The date at the top of the page shows the last update.
Contact
IDEALOGY France — JustSigns, 50 avenue des Champs-Élysées, 75008 Paris, France. contact@justsigns.tv.