Last updated: 7 October 2026
This English version is provided for convenience. If it differs from the French version, the French version prevails.
Scope and roles
This agreement applies when you (the customer, as controller) use JustSigns to process personal data and IDEALOGY France, a SARL registered with the RCS of Paris under number 505 014 506, whose registered office is at 50 avenue des Champs-Élysées, 75008 Paris, France, processes it on your behalf as processor. It forms part of our Terms of Service and applies for as long as we process data for you.
Details of the processing
| Item | Description |
|---|---|
| Subject matter | Providing the JustSigns digital signage service |
| Duration | The term of your subscription, plus the deletion periods below |
| Nature and purpose | Storage, scheduling, delivery and display of content on your screens; display monitoring and proof-of-play reporting |
| Data subjects | Your team members, and people who appear in the content you display |
| Categories of data | Names, e-mail addresses, images and videos you upload, player device identifiers and IP addresses, proof-of-play records |
| Special categories | None requested by the service; do not upload sensitive data |
Instructions
IDEALOGY processes personal data only on your documented instructions, including the instructions you give through your use of the product, unless the law requires otherwise, in which case we inform you unless that law forbids it.
Confidentiality
Everyone authorised to process your data is bound by confidentiality and is trained on data protection.
Security measures
- Encryption in transit (TLS) and hashing of stored passwords.
- Role-based access and the principle of least privilege.
- Segregation of customer data at application level.
- Regular backups and a documented recovery plan.
- Logging, monitoring and a documented incident procedure.
- Review of measures at least once a year.
Sub-processors
You authorise the use of the sub-processors below. We inform you at least 30 days before adding or replacing a sub-processor, and you may object on reasonable data protection grounds; if we cannot offer an alternative, you may end the affected service.
The current list of sub-processors, covering infrastructure, e-mail and payment processing, is available on request at contact@justsigns.tv.
Data subject requests
We help you answer requests from individuals exercising their rights, through the tools in the dashboard and, where needed, with our support team.
Personal data breaches
We notify you without undue delay, and in any case within 48 hours, after becoming aware of a breach affecting your data, with the information you need for your own notifications.
International transfers
Any transfer outside the European Economic Area is covered by the European Commission's Standard Contractual Clauses and the additional safeguards required.
Deletion and return
You can download your content at any time from the dashboard. When your subscription ends, we delete your data within 30 days, and from backups within 90 days, unless the law requires us to keep it. We confirm the deletion in writing on request.
Audits
We make available the information needed to demonstrate compliance with Article 28 GDPR. You may request an audit once a year, with 30 days' notice, during business hours and without disrupting the service; we may answer with an up-to-date third-party report where one exists.