Billing / Manage your workspace

Every payment, accounted for.

Billing shows money in and out: plan and ad payments, bookings on hold until they have run, refunds, invoices and, for display owners, earnings and payouts (monthly by bank or weekly by Stripe).

⌂Dashboard → Billing4steps~3minAnimated walkthrough

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On hold

Ad payments are held until the ad has run.

Refunds

Unplayed parts go back to your card, bank or credit.

Invoices

Download them for any period.

Payouts

Owners are paid monthly by bank transfer or weekly by Stripe.

Read your activity

Billing → Activity

Choose dates and read each operation, amount and status. A marketplace purchase shows the ad amount and the fee as separate lines; a refund shows where it went.

Download invoices

Billing → Invoices

Open Invoices, pick the period and download the invoices you need. Page 2 of an ad invoice lists what was paid, the share played and every refund with its credit-note number.

Follow your bookings

Billing → Bookings

Each Marketplace booking and network campaign shows its money: On hold while it runs, then Settled with the share played, or Refunded. The unplayed part goes back to your card or bank account when the payment is less than 170 days old, otherwise it becomes JustSigns credit, used at your next checkout. Each refund has a credit note (AV-…).

Get your earnings paid

Billing → Earnings & payouts

For display owners: after each booking has run, its played share minus your marketplace commission is added to Earnings to be paid. They are paid out monthly by bank transfer or weekly by Stripe — you choose in Profile → Payouts, which also shows the payout fee and the minimum — with a statement (PO-…). After you change bank details or the payout method, the next payout waits 48 hours.

How the money moves

Who pays, who gets paid, and when.

Advertiser

You pay once, at checkout

Price and fee. Checkout shows the ad price, the marketplace fee and the total. VAT is on your invoice.
How you pay. Your JustSigns credit is used first, then card on Stripe’s secure page — or SEPA Direct Debit / bank transfer when the first slot starts at least 7 days later or the order is above the card limit.
Held until it plays. JustSigns keeps the money until the ad has run. The owner is paid only for what played.
What did not play comes back to the card or bank account you paid with (payments under 170 days old), otherwise as JustSigns credit for your next order — each refund with a credit note (AV-…).

Display owner

You earn what played

Earnings. After each booking has run, its played share minus your marketplace commission is added to Billing → Earnings & payouts.
Choose how you are paid in Profile → Payouts: bank transfer (monthly) or Stripe (weekly) — see the table below.
Payout. On your payout day, your earnings to be paid are sent once they reach the minimum shown in your panel. Below it, they are added to the next payout.
Statement. Every payout comes with a PDF statement (PO-…) and a “Payout sent” e-mail: amount, payout fee and what you receive.

Payout

Bank transfer

Stripe

When

Once a month, on the payout day shown in Profile → Payouts.

Every week, on the weekday shown in Profile → Payouts (for example every Monday).

Paid to

The bank account you add in Profile → Payouts.

Your Stripe account; Stripe then pays it to your bank on its own schedule.

Set up

Enter your bank details (IBAN or account number).

“Set up with Stripe”: Stripe checks your identity and bank once. Open your Stripe dashboard at any time.

Available

In the countries where JustSigns offers bank payouts.

EEA, United Kingdom, Switzerland, United States and Canada, for EUR accounts.

Payout fee

A fixed amount + a % per payout, set for your country.

Charges — always shown in your panel. Profile → Payouts shows, for each method, the payout fee for your country, who pays it (JustSigns, or deducted from your payout) and an example such as “100.00 EUR earned → you receive …”. The same amounts are printed on every payout statement and e-mail, so you always know what reaches your account. Your marketplace commission is taken from the played share before it becomes earnings.

After you change your bank details or your payout method, the next payout waits 48 hours.
Large payouts are checked by our team before they are sent, which can take a little longer.
JustSigns credit (from refunds) is used at your next checkout; it is not paid out in cash. Only display owners’ earnings are paid out.

Good to know

Avoid surprises.

Ad money is held until the ad has run: owners are paid for what played, advertisers get back what did not.
Refunds go to the card or bank account used (payments under 170 days), otherwise to JustSigns credit.
Plays, impressions and money are different measures — match orders by their number.

FAQ

Quick answers.

Where do my ad earnings come from?

From bookings on your ad spaces, once each booking has run, minus your marketplace commission. Network ads shown on Free-plan displays do not create earnings.

When is the money paid to me?

Monthly by bank transfer, or every week with Stripe — you choose in Profile → Payouts. Earnings are paid once they reach the minimum shown there; the payout fee and what you receive are shown before and on every statement.

Can I add money or withdraw my JustSigns credit?

JustSigns credit comes from refunds and is used automatically at your next checkout; it is not paid out in cash. Only owners’ earnings are paid out.

Need a hand with your setup?

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